Q.

How often do you update material costs?

A.

Weekly

Q.

Do material costs include preferential discounts?

A.

Yes, and are detailed on the report as a percentage and cost item.

Q.

How do you know what discount to use?

A.

An average discount percentage is linked to most items on our database formulated over 10 year's assistance from our clients and suppliers.

Q.

Can you incorporate our preferential discounts?

A.

Yes.

Q.

Do you obtain specified manufacturer's quotations?

A.

Yes.

Q.

Are all telephoning and facsimile costs included?

A.

Yes

Q.

Is all photocopying costs included?

A.

Yes, within reason. Some large projects require a substantial amount of copying and drawing reproduction, we would therefore discuss this with you and come to an arrangement before proceeding.

Q.

Do you include a labour rate on the report?

A.

Yes, in man-hours, but only as a guide and to obtain a total for invoicing purposes.

Q.

What are your charges based on?

A.

A percentage of the total cost of the report, excluding all P.Sums/P.Cost items, with all materials at discounted cost.

Q.

Do you charge for alterations and amendments after completion?

A.

Not within reason.